
If you ever met East Cobb resident Liz Raphael Helgesen, you would probably think
her voice sounded vaguely familiar.
And it should.
Her voice probably prompted you to check or leave a voicemail today, or guided you
along a MARTA route. You're probably one of the estimated one in four Americans who
hears her Lloyd's of London-insured voice everyday.
During daily recording sessions held in the 6-by-10 studio in her home's unfinished
basement, Helgesen wields her melodic voice to communicate the messages of hundreds
of the nation's most respected companies and organizations. The national voice for
T-Mobile, Helgesen also does voice-overs for Verizon Wireless, Bellsouth, Cingular,
Sprint, IBM, Waffle House, Coca-Cola, Wachovia, Charles Schwab and others. The
Centers for Disease Control and Prevention use her voice to relay critical outbreak
information worldwide.
An attractive redhead, Helgesen has lived in Atlanta since she was 12. Her career
in voice-overs began over 18 years ago when she was a human resources manager for a
telecommunications firm that needed someone to be the voice for their pioneering
efforts in voicemail. In 1996, her voice-over work escaped side-project status when
she started Passion Fruit Productions.
In the beginning, Helgesen marketed herself aggressively. Although most companies
come to her now, if she's inspired by a specific project, she pursues it. One such
example is her work with MARTA trains during the 1996 Olympics. "I knew I had to be
the voice to tell the world how to get around Atlanta," she says.
A "voice brand expert," Helgesen molds her tone to convey the image a company wants
to project. Often, she's requested to sound conversational and natural, or stylish
and young. On Caller tunes for T-Mobile, she's "MTV-hip"; for a recording about
benefits for the elderly, she uses pleasant, slower-paced speech patterns.
Though she's content doing voice-overs for a living, Helgesen dreams of being a
cartoon character or a company spokesperson - the face to go along with the
inspiring voice.